Domestic Ordering & Shipping Policies
HVCcycle Domestic Policies
HVCcycle strives to process orders as soon as the orders are received but can take up to 2 working days to process. Website orders are processed Monday through Friday 9 am to 5 pm. We do not process Website orders on Saturday, Sunday or Holidays. HVC Cycle Inc Is Closed from Dec 24th- Jan 2nd, orders placed within this time will be processed on Jan 2nd.
Domestic: We accept Visa, Mastercard, Discover, PayPal, a Bank Check or Cold Hard Cash. Due to the high risks of personnal checks and Money Orders we can no longer accept as a method of payment. If you ignore this policy and do send a check or money order it will delay your order for up to 2 weeks untill the check or money order has time to clear. You can use the on line check out or give us a call to place the order..
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products such as chemicals and batteries cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping estimates page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
RETURN & CANCELLATION POLICY
Orders paid, changes and or canceled before Shipment
If you choose to cancel your order before the order is processed and shipped a $5.00 service fee will be deducted from your refund. This covers the credit card or PayPal fees and processing time. If you want two orders combined we will deduct $5.00 from the shipping refund to cover the processing.
DAMAGED / LOST IN TRANSIT